Terms and conditions

Last Updated: 16th April 2026

By accessing our website and using our booking services and facilities, you agree to comply with and be bound by the following terms and conditions.

1. General Overview

This website is owned and operated by One Stop Golf. The term "you" refers to the user or viewer of our website and the customer booking our facilities.

2. Bookings & Payments

  • Booking System: All bookings for golf bays or activities are processed through our third-party bespoke system, Zite.

  • Payment: Full payment is required at the time of booking unless otherwise stated.

  • Cancellations & Refunds: Bookings are non-refundable within 48 hours of the scheduled start time.

  • Arrival: Please arrive at least 10 minutes before your scheduled time. Late arrivals may result in reduced session time without a refund.

3. Use of Facilities & Safety

By booking a session at One Stop Golf, you agree to the following safety rules:

  • Risk: Golf involves the use of clubs and high-velocity balls. Users participate at their own risk.

  • Conduct: We reserve the right to remove anyone from the premises who is acting unsafely, appears intoxicated, or is causing a nuisance to other customers.

  • Supervision: Children under the age of 13 must be supervised by an adult at all times.

  • Equipment: You are responsible for any damage caused to our property (including tracking technology, screens, or mats) through negligence or intentional misuse.

4. Website Content & Intellectual Property

  • The content on this website is for your general information and use only. It is subject to change without notice.

  • This website contains material which is owned by or licensed to us (including logos, design, and graphics). Reproduction is prohibited.

5. Disclaimer of Liability

  • Website: While we strive for 100% uptime, One Stop Golf is not liable if the website or booking system is temporarily unavailable due to technical issues beyond our control.

  • Personal Property: One Stop Golf accepts no responsibility for the loss or damage of personal belongings left on the premises.

  • Injury: To the maximum extent permitted by law, One Stop Golf shall not be liable for any personal injury sustained on the premises, except where caused by our direct negligence.

6. Third-Party Links

Our site includes links to a third-party booking system and potentially other third-party sites. We have no responsibility for the content or availability of these linked sites.

7. Marketing & Communications

If you opt-in via our newsletter signup (processed by Mailchimp), you agree to receive promotional material. You can opt-out at any time via the "unsubscribe" link at the bottom of each email.

8. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales.